International Process and Performance Institute Professional Education
The International Process and Performance Institute provides professional training programs for individuals and corporations in Business Process Management, Process Improvement, Process Center of Excellence, and Enterprise Process Architecture. All training is delivered by IPAPI Certified Coaches or through our Online Learning Management System.
NEWS: Announcing the Certified Process Director Program
Open course seating is limited and reservations are offered on a first come, first served basis. Bookings made three or more weeks in advance receive advanced booking discounts (already applied). Booking in advance is highly recommended.
The Certified Process Professional Program - The Certified Process Manager Program - The Certified Process Director Program
IPAPI CPP™ - The Certified Process Professional
The Certified Process Professional Course is a 3 day competency-based training program resulting in the IPAPI CPP™ Certification.
Overview
The CPP Course uses the IPAPI CEM Method to:
- Observe, challenge and remove the causes of work from process (optimize)
- Understand, articulate and reform processes into true customer alignment (align)
- Challenge the customer experience to craft the strategic process landscape (innovate)
Case Studies
The IPAPI CPP course uses 3 case studies for in-class exercises. This is a HANDS ON class, so be ready to work!
Certification
All IPAPI CPP courses include in-class certification.
Resources
Certified Process Professional Handbook and templates (pdf, word, excel).
Learn More
Download the IPAPI CPP Brochure
here.
Download The CEM Experience white paper
here.
CPP 3 Day Open CourseEnglishHouston - May 02 2012Click here to Register | Early Booking: | 1,346 USD * |
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| Std. Rate: | 1,495 USD |
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| * Valid through Apr 11 |
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CPP 3 Day + CPM 2 Day Open CourseEnglishHouston - May 02 2012Click here to Register | Early Booking: | 2,066 USD * |
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| Std. Rate: | 2,295 USD |
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| * Valid through Apr 11 |
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CPP 3 Day Open CourseEnglishNew York - Jul 18 2012
Click here to Register | Early Booking: | 1,346 USD * |
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| Std. Rate: | 1,495 USD |
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| * Valid through Jun 27 |
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CPP 3 Day + CPM 2 Day Open CourseEnglishNew York - Jul 18 2012Click here to Register | Early Booking: | 2,066 USD * |
|---|
| Std. Rate: | 2,295 USD |
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| * Valid through Jun 27 |
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IPAPI CPM™ - The Certified Process Manager
The Certified Process Manager Course (IPAPI CPM™) is a 2 day program that builds participant ability to manage the processes of the organization up to and including the entire Enterprise.
Overview
The CPM Course build competency in:
- Enterprise Architecture - Understanding and using customer-centric process architecture
- Process Strategy – Customer value creation, organizational goals and bridging of internal Silos
- Process Management – Monitor process health, protect gains and propagate organizational change
Case Studies
The IPAPI CPM course uses multiple case studies for in-class exercises.
Certification
All IPAPI CPM courses include in-class certification.
Resources
Certified Process Manager Handbook (pdf).
Learn More
Download the IPAPI CPM Brochure
here.
Download the CPM Overview
here.
Download the Enterprise Process Management white paper
here.
CPP 3 Day + CPM 2 Day Open CourseEnglishHouston - May 02 2012Click here to Register | Early Booking: | 2,066 USD * |
|---|
| Std. Rate: | 2,295 USD |
|---|
| * Valid through Apr 11 |
|---|
CPM 2 Day Open CourseEnglishHouston - May 07 2012Click here to Register | Early Booking: | 986 USD * |
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| Std. Rate: | 1,095 USD |
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| * Valid through Apr 16 |
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CPP 3 Day + CPM 2 Day Open CourseEnglishNew York - Jul 18 2012Click here to Register | Early Booking: | 2,066 USD * |
|---|
| Std. Rate: | 2,295 USD |
|---|
| * Valid through Jun 27 |
|---|
CPM 2 Day Open CourseEnglishNew York - Jul 23 2012Click here to Register | Early Booking: | 986 USD * |
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| Std. Rate: | 1,095 USD |
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| * Valid through Jul 02 |
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IPAPI CPD™ - The Certified Process Director
The Certified Process Director Course (IPAPI CPD™) is a 3 day program that builds participant knowledge to develop the organizational Center of Excellence and build the organizational culture of process and performance excellence.
Overview
The CPD Course build competency in:
- Center of Excellence - Implement and operate the Center of Excellence with a comprehensive framework of process leadership
- Process Culture – Create a Process Culture which maximizes success while minimizing the need for change management and negative change impacts.
- Program Management – Implement Program Management of goals, monitoring, value protection, and cross-pollination.
- Strategic Planning – Implement a Strategic Planning program which moves the organization up the customer value chain by crafting many possible future states of processes.
Case Studies
The IPAPI CPM course uses multiple case studies for in-class exercises.
Certification
All IPAPI CPP courses include in-class certification.
Resources
Certified Process Director Handbook (pdf).
Learn More
Download the IPAPI CPD Brochure
here.
Download the Enterprise Process Management white paper
here.
CPM 2 Day + CPD 3 Day Open CourseEnglishHouston - May 07 2012Click here to Register | Early Booking: | 2,246 USD * |
|---|
| Std. Rate: | 2,495 USD |
|---|
| * Valid through Apr 16 |
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CPD 3 Day Open CourseEnglishHouston - May 09 2012Click here to Register | Early Booking: | 1,526 USD * |
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| Std. Rate: | 1,695 USD |
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| * Valid through Apr 18 |
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CPM 2 Day + CPD 3 Day Open CourseEnglishNew York - Jul 23 2012Click here to Register | Early Booking: | 2,246 USD * |
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| Std. Rate: | 2,495 USD |
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| * Valid through Jul 02 |
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CPD 3 Day Open CourseEnglishNew York - Jul 25 2012Click here to Register | Early Booking: | 1,526 USD * |
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| Std. Rate: | 1,695 USD |
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| * Valid through Jul 04 |
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IPAPI In-house Training Programs
The International Process and Performance Institute can provide our Certified Coaches for inhouse training anywhere in the world. We can deliver the training you need where you need it, up to and including Certification of your staff at the Certified Process Professional and Certified Process Manager levels.
- Yes, our coaches come to you
- Yes, inhouse courses are delivered by IPAPI Certified Coaches
- Yes, the Certified Process Professional and Certified Process Manager training are available inhouse
- Yes, Certification is included in inhouse programs
- Yes, we can “package” courses together
- Yes, we can create specialized programs...
- Yes, we can deliver programs for larger requirements...
Learn More
Contact us to discuss your In-house training interest
here.
Read more about our In-house training program
here.
Online Training
To learn more about our Online Training options
click here.