I am an independent consultant and trainer in the IT service management space. MyServiceMonitor's ITSM On-Ramp™ Services leverage intelligent service monitoring concepts to help establish service improvement programs that incorporate both business and IT tracks. The services can be utilized by customers to help accelerate the global momentum behind best practices and frameworks such as ITIL®, CobiT and standards like ISO 20000.
Powered by Elgg, the leading open source social networking platform