International Process and Performance Institute

How we help

Learn more about how we help organizations reduces their costs, increase their customer satisfaction, and improve their bottom line.

• The IPAPI CEM Method™
• Advanced Techniques in Cost Reduction
• Improvement that hits the Bottom Line
• Creating and Managing Customer Satisfaction

Certification

Competency-based certification in process optimization and performance is a high demand, high value skill. Join the ranks of IPAPI CPP™ Certified Process Professionals from around the globe and showcase your ability to make a difference.

• Get Certified
• Learn More

Become an IPAPI Member

Become a member of the global IPAPI professional community dedicated to the improvement of process for personal, organizational, and customer success.

• Join Now
• Learn More

Open Courses

• CPP Mar 08 - Lagos, Nigeria Info
• CPP Mar 31 - New York Info
• CPM Apr 05 - New York Info
• CPM Apr 05 - New York Info
• CPP Apr 07 - Lisbon, Portugal Info

• View the full open course listing
• Can't make it? Check out our Online Training

Moments of Truth

Our monthly newsletter brining you the latest updates on process and performance issues, insights, and community activities.

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Member spotlight

Abdl Rahman Hanbali

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Steve Rossi

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Vince Benz

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Colin Coulson-Thomas

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Andrés Rodríguez Belmar

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Latest CPP Certified

• Tami Bussing
• Yasser J. Shaker
• Joseph Lim Kim Hong
• Abdulla Al Humairy
• Mariam Al Ali