Frequently asked questions

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Ip Api infrastructure was designed to scale virtually endlessly. Tell us what you need, and we will come up with a special solution just for you.

Credit cards (Visa, MasterCard, American Express, Diner's Club, Discover) or regular bank transfers are accepted forms of payment (for Enterprise clients only).

You will need to revert your account to the Free Plan in order to alter your billing frequency from monthly to yearly or from yearly to monthly.

Step1: You must email [email protected] with the cause for your downgrade in order to downgrade or cancel your membership plan. The customer support team will take care of this for you. Your premium subscription will continue to be active until the end of the current billing period; downgrades do not take effect immediately.

Step 2: Return to the Subscription page and click "Upgrade" in the section corresponding to your selected subscription plan after your billing term has ended and your account downgrade has taken effect. A new billing frequency selection will now be required of you.

We are pleased to offer an extremely high degree of accuracy in IP data because the ipapi database and API is integrated with several major ISPs that regularly supply information about new and current IP ranges.

Over the past 12 months, the uptime of the ipapi API has been 99.99%. On the Status Page, you may always check the current state of affairs.

After nine years of continuous optimization, the ipapi API and its underlying infrastructure have become extremely efficient and scalable, able to process two to three billion API calls daily.

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The database that the ipapi API uses is updated frequently—up to 24 times a day—because ipapi is integrated with several channels that provide real-time IP data.

With ipapi presently supporting over 2 million distinct locations in over 200,000 cities worldwide, data coverage is expanding daily.